Legal
Last Updated: March 4, 2026. This policy outlines how Iron Horse Field Service handles your data as a licensed mobile field service provider.
Information Collection
We collect information you provide through our service request forms, including your name, phone number, email address, equipment details, and jobsite location. This information is necessary to provide accurate repair service and dispatch our field technicians.
Service Fulfillment
Iron Horse Field Service is a licensed mobile repair provider. Your contact and equipment information is used solely for the purpose of fulfilling your onsite repair request and ensuring our technicians arrive with the correct tools and diagnostics.
How We Use Your Information
Your data is used to diagnose equipment issues, schedule onsite repairs, and manage the billing and warranty process for the services we provide.
Communication
Iron Horse Field Service may contact you via phone, SMS, or email regarding your service request. Standard messaging and data rates may apply.
Data Security
We implement industry-standard security measures to protect your information from unauthorized access. However, no method of transmission over the internet is 100% secure.
Questions?
If you have questions about our privacy policy or how we handle your data, please contact our office directly.